In the UK 0800 numbers are known as non geographic telephone numbers which is free of charge to call. They are normally used by Charities all over the UK for helpline and fundraising.
0800 numbers are essential for product based businesses as they are toll free lines. So how do 0800 numbers help businesses, some of the examples are as follows: 0800 number encourages useful feedback
from your customers.
As a free number you could potentially increase the number of business.Can also be used as live answering servicesCan use call data to find out moreabout your customersThese numbers are used to support promotional campaigns, marketing activities and loyalty programmes. These numbers can see track an increase in enquiries from outside of the actual location.Call management systems can be easily used to smarten up the way they deal with their clients or calls.
Provides an opportunity for businesses to choose a number which their customers can easily remember.Calls from mobiles is one of the biggest disadvantage that a non geographic numbers have these days. As calls from mobile phones are increasing day by day, currently a call costs upto 20p per minute.
Whereas other
than 0800 numbers there are other premium rate numbers than 0800, there are other which businesses use, for examples; 0844, 0871 and 0845 numbers and these days as we move forward towards
new technologies, there is a new VOIP telephony systems, well not that new anymore but reletively new to some businesses.